Frequently Asked Questions
Everything you need to know about bringing Three Girls Homewares into your home.
How long will it take to receive my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy for home decor?
We offer a 30-day return policy on all non-perishable items. Products must be unused, in their original packaging, and in resaleable condition to qualify for a full refund.
Do you offer international shipping?
Currently, Three Girls Homewares ships to select international locations including New Zealand, the UK, and the USA. Shipping rates and delivery times vary by destination.
Are your handmade items unique?
Yes! Many of our artisanal pieces are handcrafted, meaning slight variations in color, texture, and size may occur. These are not flaws but unique characteristics of your one-of-a-kind item.
What should I do if my order arrives damaged?
We take great care in packaging fragile items, but if an accident occurs during transit, please email our support team with photos of the damage within 48 hours of delivery for a replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.